DONT BUY FROM CORRIHER: Mitsubishi  -- Other Tractor Brands Discussion Forum and Review DONT BUY FROM CORRIHER: Mitsubishi -- Other Tractor Brands Discussion Forum

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Discussion Boards > Active Subjects > Messages as Posted > Mitsubishi Forum

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 08-08-2004, 07:08 Post: 92953
markmartin



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 DONT BUY FROM CORRIHER

Wanted to pass my recent "first" tractor story along.

I purchased my Mitsu MTE2000 a month ago from Corriher Tractor and have had the most horrible experience with the entire process.

I won my tractor at auction at a very good price. Not my fault that they started the bidding so low. When I arrived at the dealership (the same day the auction ended mind you) to pay with cash they treated me like I had gotten "too good" a deal.

I received no instruction on the tractor. My rookie tractor questions were treated as stupid. When I went to close the deal after the tractor was finally readied, the salesman was nowhere to be found. He had gotten on his Harley and gone to lunch. I had to ask for everything and keep the process going the entire day.

The real problems started when I got home and the "new tractor" happiness left. The voltage regulator failed the second day. Luckily I'm handy and diagnosed this problem because Corriher was no help with this either. Then, instead of looking up a part number and quoting a price I had to mail them the broken part. 3 weeks later they contact me and say they have my $200.00 part from Japan.

Of course, I had already found an alternative (thanks Bill, I'll be contacting you soon) for half that price and refused the item. The parts manager got upset that he had done "all that work" and hung the phone up on me. I of course called right back and let him have both barrels. Yes, at this point I was cussin!! You would be too.

In the past three weeks the exhaust manifold cracked and the muffler fell off. Corriher said, "just go have it welded cause those are expensive to replace." The fanbelt broke, close inspection while replacing this I noticed damage to the fan blade and radiator, and I replaced the front tires because they were dangerously dry rotted. OK, I accepted the tires that way, but I wouldn't have sold anyone a tractor with those tires.

My point is this. If you expect good customer service and a smooth transaction then don't buy from Corriher. They also took the liberty to delete my post from their own forums and blame the entire situation on me (because is cussed at the parts manager).






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 08-08-2004, 08:23 Post: 92959
FERRARI

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 DONT BUY FROM CORRIHER

What a HORROR STORY !!!!!






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 08-08-2004, 08:25 Post: 92960
Ducati996



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yawn..ZZZZ






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 08-08-2004, 11:18 Post: 92972
Durwood7355



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They seem to have a good reputation. Maybe it's because they delete all the negative posts about them. It's a shame when just because they didn't get the price they wanted that they took it out on the customer. They ought to put a reserve on the price to take care of that. I had always thought they would be one of the better companies on E-bay to deal with, but, maybe i was wrong. They also say stay away from the vietnam reconditioned tractors..that they are junk. Sounds like you might have done better buying one of those. Why don't you post negative feedback on them on E-bay? If it has only been a month then you can still do it.






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 08-08-2004, 21:10 Post: 92985
Ducati996



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Looking closer at this story, this guys curses out someone who helps him. Nevermined buying a POS used machine sold "as is" ...Ebay has nothing to do with this any longer, since they supplied the product at the price. They dont have to kiss the guys arse because he won an auction..
The guy sounds like he was a jerk, so they said have a nice day with your POS...I'm sure they can leave negative feedback on this guys ebay name as well...sounds like he earned it..

Duc






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 08-09-2004, 04:18 Post: 93002
Durwood7355



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If you read Corrihers website they claim they buy only the best tractors that they hand picked in Japan. That doesn't sound like one that he bought. You might feel a little different if you had bought it.






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 08-09-2004, 06:38 Post: 93006
Ducati996



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same Durwood I would assume from TF ? In 3 forums and 1 1/2 to 2 years (or farther back doing search archives) I have yet to hear one bad thing about Corriher. Thats an impressive record especially when the amount of knowledgeble folks on these boards and the amount of people who use the forums. Their pricing is very competitive accross the line, and I have used them enough (many implements) to guage how they are. Dont believe everything you read Durwood - bad experiences can happen but shooting your mouth off and being rude brings about your just rewards..this guys is deserving of his treatment based on how defensive he gets..

Duc






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 08-09-2004, 08:10 Post: 93013
Ironpeddler



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 DONT BUY FROM CORRIHER

When you purchase at an auction it is always "AS IS" unless a factory warranty is in place. First you purchased a Grey MKT tractor and you ever wonder why a dealer is auctioning that tractor off and not selling at normal lot prices. They are either over stocked or the condition of the tractor is suspect. Many dealers auction off their culls at lower than normal lot prices but also realize the dealer "TLC" may not go with an auctioned item. When a customer starts asking for a 1 yr warranty on used equipment I usually show them the new stuff.






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 08-09-2004, 09:46 Post: 93028
Ducati996



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Reading his story again you notice that he sent back a part for what reason? it was a special order and he knew that. So he locates the part probably used, for cheaper...Does he contact the dealer to cancel the order, which would be the right thing to do. No it sounds like he burns the dealer for $200 when they ordered the part from overseas...

Again it sounds like it couldnt happen to a better guy Smile
Happy motoring buddy!!

Duc






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 08-09-2004, 10:16 Post: 93035
markmartin



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I bought a grey market because that is what I could afford.

I'm pretty handy with a wrench so really non of this is keeping me from working the tractor, but my point was that I didn't expect it to start breaking right away.

I only wanted people to know what to expect from this company. I would only auction off my best pieces. People are putting alot of faith in your company to bid on an internet auction. Someone made this point in looking at their website. I too reviewed this carefully and made my decision expecting a completely different outcome.

They say they have excellent customer service, not me. They say they will help you choose the best tractor for first time purchase, they didn't. I was treated like a number as someone else pointed out. If you don't mind buying a discount tractor and then being treated like a discount customer, then being gouged for genuine parts instead of readily available generic and salvages then have at it. They don't have a salvage yard to support what they sale. I would recommend buying from someone who does.







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