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Mahindra 2015HST Transmission Problem

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teuton7
Join Date: Jun 2008
Posts: 4 Dade City, Florida
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2008-06-27          154885

I bought the Mahindra 2015HST in October 2007 brand new from Wilsons Tractor in Dade City, FL. From the very first beginning the tractor would stop moving under load and inclines. The engine RPM drops maybe 50 to 100 rpm, but the wheels stop turning. It appears like the hydraulic fluid is passing by internally. The tractor now has only 50hrs of use. When I took it first to the dealer, they just sold me a $300.00 service on it and never even aknowledged the problem. Just brushed me off. I took it back to Wilsons a week later, this time their technician realized there's a problem with the tractor. They got on the phone with Mahindra, and about 3 weeks later they got finally the OK to replace the whole transmission. After the 4th week I finally got the call to pick up the tractor. When I got to the dealer, I tested the tractor and guess what?? The same problem was still there. So I left the tractor with them again and called Mahindra. They did their best to brush me off on the phone telling me that's a problem between me and the dealer. The dealer also told me that there are so far 4 other cases identical to the problem with my tractor. To me it seems like there's a design flaw internally and Mahindra tries to figure out what to do. Meanwhile I don't have my tractor, going into the 5th week now. I believe that the dealer and Mahindra are trying to brush me off. I am going to speak to a lawyer next week. At this point I don't even want my tractor anymore, just my money back so I can buy something that works.
If there's anybody else with the same problem, please contact me ASAP. The problem won't go away, even if Mahindra can patch and bandaid the defective machine for a while. And one day the warranty runs out and All I have left is a pretty red colored boat ancor.


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Mahindra 2015HST Transmission Problem

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kthompson
Join Date: Oct 2005
Posts: 5275 South Carolina
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2008-07-01          155003

Based upon what I read the Lemon Law of Florida does not cover you. However you may wish to still contract the Attorney General's office to see if something else does. Recently our state announced they were going after local computer shops for fraud under criminal laws. It is hard to believe they have such a problem and are aware of it and making no more effort to correct it than you are finding. Frankly as a business owner myself if you have done as you say, I would not wait any longer on either party.

Just wondering, have you talked to another dealership? kt ....

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Mahindra 2015HST Transmission Problem

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teuton7
Join Date: Jun 2008
Posts: 4 Dade City, Florida
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2008-07-01          155005

Thank you very much for your reply. I did indeed talk to a different dealership. It apears that the mechanics at Wilsons tractor don't really know what they're doing. A representative from Mahindra finally called me back and promised they are working on the problem and trying to fix it as fast as possible. Meanwhile I'm still going to talk to a lawyer next week. I don't think the problem will go away unless I take it to the next level. I'm bitter about this whole situation and feel I'm being bullied. I bought a brand new tractor because I wanted something that works for a few years before the repairs starting. Now I'm wondering if I should've bought some cheap run down used one and rebuilt it on my own. I guess for now I can only hope that the lawyer I'm about to hire knows his job. Not like the mechanics at Wilsons. ....

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kthompson
Join Date: Oct 2005
Posts: 5275 South Carolina
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2008-07-02          155023

Are you able to use a differnet dealership? Have you talked with the owner/manager of Wilson's and clearly expressed your feelings?

I know a small dealership who sells a few Mahindra (they also sell another brand) and the owner has one for his own use. He seems to think very well of them. Maybe you will find great service once you get this past you. kt

The simplest sometimes runs past me, have you tried different ranges when this is happening? Could you be using a higher range than you should for the incline/load that is given you the problem? I have no idea how many ranges your HST has but drop a range and see if it pulls better. ....

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Mahindra 2015HST Transmission Problem

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teuton7
Join Date: Jun 2008
Posts: 4 Dade City, Florida
TractorPoint Premium Member -- 5 Tractors = Very Frequent Poster

2008-07-02          155039

I just talked today with the dealer again. He told me that somebody from Mahindra is coming this Tuesday (July 8) to look at my tractor. I made very clear to Mr. Wilson that I'm disapointed about this situation. I asked how much longer I should be waiting for my tractor to be fixed. He could not give me an answer, off course. I told the dealer that I don't even like my tractor anymore. It has only 50hrs of use time and is about 8 months old now. I will see a lawyer next week and most likely I'm going with whatever advise the lawyer is giving me. I work hard and long, have not much free time. And now I'm wasting the little free time I have to deal with this situation. Besides that I really would need the tractor to keep working on my property. I also lost already time at my workplace by transporting the tractor back and forth to the dealer. I'm going to loose more time and income when I have to see the lawyer. At this point I really just want my money back and by a different tractor somewhere else.
I only use the tractor in low range. My whole property is nothing but sugar sand. There's a problem in the internal hydraulic system in the tractors driveline. I am certified automotive technician with over 25 years of experience, including hydraulic systems of all kinds. That's why I know that the Mechanics at Wilsons Tractor have no clue what they're doing.
The thing that really get's me the most is that they are constantly trying to belittle the problem. I could go on forever, but I better stop for now. I'm getting too upset again thinking about it too much.
I really apreciate you talking your time and replying to my posts. I am grateful for any future advise or help you may have. ....

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Mahindra 2015HST Transmission Problem

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kthompson
Join Date: Oct 2005
Posts: 5275 South Carolina
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2008-07-03          155048

Trust it will work out for you in a manner you will be pleased and feel treated fairly. kt ....

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Mahindra 2015HST Transmission Problem

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teuton7
Join Date: Jun 2008
Posts: 4 Dade City, Florida
TractorPoint Premium Member -- 5 Tractors = Very Frequent Poster

2008-07-08          155179

Today, July 08-2008 I went to pick up my tractor from the dealership. Mahindra had sent their service specialist to check the problem on my tractor. He called me around noon, when he was already on his way back home. He said everything works to Mahindra's specs. When I picked up my tractor at Wilsons it wouldn't even start. The battery terminals are badly corroded. Wilsons does not acknowledge this as a problem. I guess if a tractor has already 50hrs of use it's time for it to fall apart. When I tried to load it on my flatbed trailer, it almost didn't make it up on there. Engine running at around 2100rpm, transmission in low gear, and the wheels stop turning. I backed up a few inches and gave it a running start. It finally climbed up the steep 10 inches of the dove tailed flat bed trailer. I can climb higher than that with my bicycle.
I called Mahindra, spent hours on the phone with different people. Had to repeat everything over and over and over. Finally their head service manager called me back, telling me everything works just as it should. I must be confused or so; a 20HP 4 wheel drive tractor has a hard time driving on a trailer. Not even to mention the sorry ass performance when I try to drive it out of a hole or any type of incline more than 15 degrees.
Mahindra's conclusion is that I'm wrong and they are right!!
I will see my lawyer tomorrow and try to get my money back. The tractor does not work as it should; or, if that's how it should be then this is really a totally piss poor joke of a tractor.
My advice to eveybody is: DO NOT BUY A MAHINDRA PRODUCT!!!!
....

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Mahindra 2015HST Transmission Problem

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kthompson
Join Date: Oct 2005
Posts: 5275 South Carolina
TractorPoint Premium Member -- 5 Tractors = Very Frequent Poster  View my Photos  Pics

2008-07-09          155195

It would seem a dealership and the company service tech would between the two know what is proper and what is not proper. You said you have 25 years experience as certified automotive mechanic so it would seem you would also know something in the mechanical world at same time you said the dealership (think it was the dealership) told you there were four with the same problem. Looked carefully at the wording you said was used: everything was to spec, that may not mean he did any kind of "road" test. It is possibly something tested proper on pressure or clearance or such and just does not work under load. If it would not start due to corroded battery terminals sure seems they did not run it to check or test anything.

I would doubt another dealership would want to now look at the tractor. However if they would it might help.

Try to track down the others and find out how their tractors are. If may be the four together have much better chance. I have a friend who considered suing a auto dealership and was told the only way her case stood a chance was to gather others into that had the same issue with the dealership to prove it was not just her. Hope you well. kt

Does the dealership you purchased from sell any other brand? If so ask them on a trade and if they give any down side to your tractor ask them how that is possible since they and Mahrinda have both said it is to specs. Again ask, might be you need that recorded or a friend with you for the deal making conversation.
....

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Mahindra 2015HST Transmission Problem

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unit5alive
Join Date: Jul 2003
Posts: 250 Latrobe Pa
TractorPoint Premium Member -- 5 Tractors = Very Frequent Poster

2009-08-29          165342

That tractor has to have a problem!!!, my dad has a 2004 2015hst with close to 400 hrs on it , it's a tank,it will climb anything you have the guts to try,I don't care for the mowing deck set up, as compared to my kubota, but its been a great machine, I hope they resolve this problem for you. ....

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