TZ18 Down: New Holland Tractor Review  -- New Holland Tractors Discussion Forum and Review TZ18 Down: New Holland Tractor Review -- New Holland Tractors Discussion Forum

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 07-18-2005, 15:01 Post: 113606
kroutman



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 TZ18 Down

The PTO failed on my TZ18 its two months old with 22hrs. The dealer picked it up on July 6th. They told me it will be ready on July 14th well it was not. Now they say they wont have parts until August 8th or later. They sent out a Kubota B7300 loaner on July 15th that is in such bad shape it will hardly cut grass. It made such a mess out of my lawn I had to have my old lawn service cut it. I don't think I should have to Waite 5 + weeks to have a 9500.00 mower fixed. What should I do?






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 07-18-2005, 18:25 Post: 113623
oneace

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 TZ18 Down

That is the world of back order. Every brand is going through this right now. It is not the dealers fought. But call them and tell them that the loner is no good and ask for some thing different. But try to be nice it is a rough time of the year being hay season and harvesting season are hear. I am sure they will take care of you as quickly as they can.






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 08-02-2005, 21:54 Post: 114265
kroutman



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Still waiting for parts. To top it all off the dealer is not sure if its what wrong with my tractor. I may be waiting for a part that will not fix the problem. Dealer sent out another POS Kubota zero turn. If I wanted a Kubota I would have bought one. I talked to the Dealer , New Holland rep. and New Holland customer response center all were no help. 30 days and counting. As far as I'm concerned New Holland customer service sucks. I will never buy New Holland again.






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 08-02-2005, 22:29 Post: 114270
kwschumm



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 TZ18 Down

Do they have lemon laws in your state that might apply?






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 08-03-2005, 06:25 Post: 114274
oneace

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It is not a lemon this is the frist problem.






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 08-03-2005, 08:50 Post: 114282
kwschumm



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Often lemon laws specify a "time out of service" too.






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 08-03-2005, 18:12 Post: 114320
kroutman



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 TZ18 Down

30 Days out of service it's a Lemon. I will be taking legal action.






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 08-03-2005, 19:40 Post: 114325
oneace

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Where are you located?






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 08-03-2005, 20:03 Post: 114326
kroutman



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Michigan






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 08-03-2005, 23:06 Post: 114342
oldrental



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 TZ18 Down

I have often found running an ad in the local paper detailing the problem and solutions given are cheaper and more effective than legal action.

What part is it down for? Do you have part numbers? What city is this dealer in?






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Discussion Boards > Active Subjects > Messages as Posted > New Holland Tractor Review Forum

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