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How true you are..as for obligated to work on it..they are not..it IS their decision to work on it.
I work at a powersports dealership (atv's, motorcycles, snowmobiles, etc,) and we had customers we never even seen before in all the years I have worked there..come in demanding us to "bump" him in before our regulars or repeaters and those who have purchased from us many times.
Even warranty work..they think they came first because they were on their vacation time and that didn't fly with us. Heck..one even flash his big wallet full of cash and asked how much..well we tell them to get the ok from all those he wants to bump back, and we'll do it. You won't believe how that changes their mind..(guess they don't want a 6'8" 240lb guy telling him to stuff it up his ***)
So..as for obligations..NO..it is a favor they extend to you by working on it quickly..for the support YOU gave them. Even warranty work..they can tell you to take it elsewhere..and there is nothing you can do about it.

Tarheel Tractor
New Holland Tractors
Replies 31 Post by ljfarraher

And by that respect I also agree.
It would be easier and better to buy local (Not to mention keeping the food on the plate so to say of the people next door who work there)as they provide more on the personal end.
And if that works out that they were a large asset to your purchase, advertise them here also..
Everyone is looking for a great deal during and after the buy..so they might take the trip.
All I am saying is don't critisize the advertisement of others..Just add your own..the more we know on different dealers..the better..

First New Holland from Tarheel Tractor
New Holland Tractors
Replies 29 Post by ljfarraher