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Wouldn't it be nice if the tractor manufacturers came up with a similar system as the automobile industry. Every customer who bought a tractor or had service should receive a questionaire to fill out and return directly to the manufacturer. Maybe a dealership who scored high would receive an extra discount on next years models or something. What I am talking about is motivation!!! Right now, there is no motivation to provide "great" service. Just my opinion.

Parts and Service
Kioti Tractors
Replies 43 Post by 4272