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Return / Refund Policy
Orders begin processing as soon as possible, and always by the end of the business day. Once the order enters the process it cannot be cancelled and will be shipped to the buyer.

Usually, we ship products within 24 hours to 5 days after your order is placed. Orders shipped via UPS will be emailed a tracking number.

Please contact us at orders@tractorpoint.com for questions on order status.

Damaged Shipments & Shortages on Carrier (Truck Freight) & Courier (UPS and other parcel companies)
On all freight shipments ownership passes from us to you upon leaving our dock. The bill of lading is an acknowledgment by the transportation company of the receipt in GOOD CONDITION of the shipment. Any damage or shortages cannot be considered Tractorpoint's responsibility. It is important that upon receipt of all shipments that you check for damage or shortages and if such are in evidence have the driver record and sign for these on both copies of the freight bill for carrier service. After damage is noted, please accept the package and promptly file a freight claim with Tractorpoint's Shipping Claims department. Please do not refuse a package and do not destroy packing until inspection has been made by the carrier or his agent.


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Copyright Jplan Developers Inc. 2016
Corporate Sales Offices
(No parts Warehoused in New Jersey)
Califon NJ 07830
908 396 6646