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 11-27-2002, 11:24 Post: 45461
TimInNH



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 Just got my new JD 4410 - Problem already Help

I'm definitely not off to a good start... Even before it was delivered (as I said in a previous post), I was called and told that the fan blade cut the coolant hose and they had to order another hose, so it would be delivered a day later.
So, I got home yesterday afternoon for the delivery and the delivery guy mentioned that, if at some point when I start the tractor and it doesn't move forward or backward, I need to shut the tractor off and then wait a couple seconds for the computer to reset and the start it again, it will be fine.
Well, no sooner than they were leaving, I started it up and it wouldn't go anywhere. So, per his instructions I shut it down and then started it back up and it worked fine. But, after shutting it down and then starting it again only 15 minutes later, it happened again!
Knowing that this definitely isn't right, I called the dealership this morning and was told to watch the Onboard Electronic Diagnostic System light and see if it blinks out a code, indicating the problem, which is what I'll do when I get home today.

So, my question is, are there any other owners out there that has experienced this same problem? If so, what was the fix?

Thank you...

- Tim






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 11-27-2002, 12:20 Post: 45463
C WEST
2002-11-27 00:00:00
Post: 45463
 Just got my new JD 4410 - Problem already Help

I HAVE A 4210 WITH 126 HOURS ON IT AND I HAVE NEVER RUN INTO A PROBLEM LIKE THAT.






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 11-27-2002, 12:22 Post: 45465
DRankin



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 Just got my new JD 4410 - Problem already Help

Tim, I am sorry to bring up a sensitive topic at a time like this.... getting a brand new tractor is like christmas was as a kid.... but maybe this is a good time to reconsider the purchase of a computerized (??!!?)tractor.

I would tell the dealer to come and get it. There must be a law in your state that protects comsumers in a case like this. There is usually a 48 hour or 72 hour reconsideration clause on major purchases.

A normal expectation would be that a brand new machine will at least start and move under it's own power, and guess what? The heads up by the delivery driver can only mean that the tractor did the same thing for them and they could not or did not fix it and palmed it off on you instead.

Delivery of a busted brand new tractor would be a deal breaker in my book. And I just do not understand the need to computerize something so damn basic as a tractor. It is just adding some else to go wrong, as you already know. Sorry. MH






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 11-27-2002, 16:36 Post: 45471
cutter



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 Just got my new JD 4410 - Problem already Help

I am not sure that the "backout clause" applies to tractors, it does not to motor vehicles. I know how you feel, my TC was delivered to my home in 3/2000 and would not even start. I refused to take the machine when I first saw it at the dealership, it was delivered to them in terrible condition and they "fixed it". I wish I had walked away from that deal and if I were you, I would try and get out of the one you are in. Ended up costing me another 3k to get rid of it along with the headachs when I switched to another brand, and they ALL have their lemons. I am not sure how many models J/D is computerizing but perhaps you can get one without that feature as Mark suggested. Good luck!!






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 11-27-2002, 16:42 Post: 45474
IRTEXN



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 Just got my new JD 4410 - Problem already Help

Tim,
I'm sorry to hear your long anticipated day was ruined. I agree with Mark, tell the dealer to come get it or bring you another one. After all we're talking 10's of thousands here. They knew something was wrong before they brought it out to you. Good luck.






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 11-27-2002, 16:45 Post: 45476
Billy

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 Just got my new JD 4410 - Problem already Help

Tim, take a deep breath and relax, everything will be alright. I have a friend that had the same problem as you are having. The dealer had to replace the controller to the ehydro transmission. If you'll watch the Onboard Electronic Diagnostic System light when this happens, it will flash one long and 3 short (or 1 short and 3 long, I can't remember). When you turn the ignition switch off and back on, it resets the computer controller. After they changed this controller it hasn't missed a lick and that's been several hours ago.

It sounds like they have a bad batch of these controllers. As soon as they have enough problems with them, they'll get their thumb out of their butt and go to a different controller.

The dealership should never had delivered that tractor to you, knowing something wasn't right. I wouldn't blame you if you called and told them to come get it and shove it where the sun doesn't shine. But again, maybe it was the delivery guy who was the only one that knew the problem? Either way, it shouldn't have happened.

Billy






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 11-27-2002, 16:52 Post: 45477
Stan



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 Just got my new JD 4410 - Problem already Help

TIM
- sorry to hear about your tractor - hope Billy's post gives you some hope.

Laws vary of the right to cancel - in WI autos are specifically covered, and the law requires the purchase contract to say so.

Sounds like you've been really anxious to get your new toy, err I mean tool, hope your dealer or regional rep can solve it with you.

Stan






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 11-27-2002, 16:54 Post: 45478
Billy

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 Just got my new JD 4410 - Problem already Help

By the way Tim, you don't have to wait 15 minutes for it to work again. All my friend had to do was turn the key off then right back on. I know this doesn't help much but at least you can use the tractor.

Billy

PS
If you have a problem with your dealer not knowing how to fix it or not believeing you. E-mail me and I'll give you a toll free # and the mechanics name that fixed my friend's.






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 11-27-2002, 17:34 Post: 45479
dsg

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 Just got my new JD 4410 - Problem already Help

Tim, Call that dealer and tell him to shove it. I'm a JD fan myself but I think the new 10 series are going to be an Electronic Nightmare. I'm sure Deere will get it right AT SOME POINT, but I don't think the consumer should be the ginny-pig. When I bought my 4700 my dealer told me that if in 30-days for whatever reason I didn't like it bring it back for a full refund or another tractor, Now thats standing behind a sale.

David






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 11-27-2002, 21:19 Post: 45486
Chief



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 Just got my new JD 4410 - Problem already Help

Tim,

Check with your John Deere Rep. There is a PIP out for this problem in the 10 series tractors. Very simple fix, replacing a faulty designed switch. Your salesman should be flogged for allowing the tractor to be delivered to you like that. Make the dealer come and get it and tell them not to bring it back until it is RIGHT and provide you a loaner tractor of same class while your 4410 is in the shop. I just purchased a 4410 as well, the sales rep. I purchased it through checked to make sure the PIP was applied to the tractor and no other PIP's were outstanding. The dealer will get it right and you will love the tractor. How did the fan cut the radiatior hose?????






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